Terms & Conditions

Date : 01-11-2024

1. Introduction

Welcome to IndiaTelemedicine. By accessing or using our website and services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our services immediately.

2. Scope of Services

IndiaTelemedicine provides telemedicine services, connecting patients with qualified healthcare professionals through digital platforms. Our services include:

• Virtual medical consultations
• Health education and counseling
• Prescription services, where applicable

3. Eligibility

Users must be at least 18 years old to use our services. Minors may use the services under the supervision of a parent or legal guardian who agrees to be bound by these Terms & Conditions.

4. User Responsibilities

As a user, you agree to:

• Provide accurate and complete information during registration and consultations.
• Maintain the confidentiality of your account credentials.
• Use our services only for lawful purposes related to healthcare.
• Not engage in any activity that could harm or disrupt our services.

5. Privacy and Data Protection

We are committed to protecting your privacy. Our practices are in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

6. Consent for Telemedicine Services

By using our telemedicine services, you consent to receive medical consultations and advice through digital platforms. You acknowledge that:

• Telemedicine has limitations compared to in-person consultations.
• In case of emergencies, you should seek immediate in-person medical attention.
• Our healthcare professionals will use their best judgment during consultations.

7. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of IndiaTelemedicine and is protected by applicable intellectual property laws. Unauthorized use of our content is prohibited.

8. Limitation of Liability

While we strive to provide high-quality services, IndiaTelemedicine is not liable for:

• Any indirect, incidental, or consequential damages arising from the use of our services.
• Delays or disruptions in services due to technical issues or external factors.
• Actions or omissions of third-party service providers.

9. Termination

We reserve the right to suspend or terminate your access to our services if you violate these Terms & Conditions or engage in activities that harm our operations or other users.

10. Governing Law and Dispute Resolution

These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms shall be resolved through arbitration in [Your City], India, in accordance with the Arbitration and Conciliation Act, 1996. The decision of the arbitrator shall be final and binding.

11. Changes to Terms

We may update these Terms & Conditions from time to time. Significant changes will be communicated through our website or via email. Continued use of our services after such updates constitutes acceptance of the revised terms.

12. Contact Information

If you have any questions or concerns, please contact us at:

Email: info@indiatelemedicine.in

Phone: +91 83197 96785

IndiaTelemedicine
Ch-238, Sch. No. 74-C
Behind Apollo Hospital
Vijay Nagar, Indore
Madhya Pradesh 452010
India